CUSTOMER CARE

We are here to help

Reach out for order assistance, shipping timelines, or studio appointments in New Delhi.

Get in touch

Send us a message

Our customer care team responds Monday through Saturday within 24 hours. For urgent order updates, connect via WhatsApp or email care@nakhomeware.com directly.

Common questions

Frequently asked questions

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Safe Delivery & Packaging

Microwave & Care Safety

7-Day Returns & Damage Claims

Every ceramic piece is carefully wrapped in eco-friendly cushioning and sturdy corrugated boxes to ensure damage-free transit across India.

Our stoneware is fired at high temperatures, making it entirely microwave, dishwasher, and food safe for everyday domestic dining.

We offer a hassle-free 7-day return policy for unused items in original packaging, alongside immediate replacement for transit breakages.